IT Skills

Most degree courses will require the use of basic IT skills, for example to be able to email, create and edit documents, and access learning materials from the university learning environment. At first, you may find some of these tasks unfamiliar, particularly when you are making the transition to studying at university level.
IT Skills images
Sometimes the best way is to talk to someone!
We can help with basic skills only. Our tutors offer informal tutorials and drop-in sessions in a friendly and relaxed environment for individuals and very small groups.

Develop your IT skills independently
You may want to make use of self study materials available to help you
become more proficient in IT in your own time.


You can book a tutorial on a one-to-one basis using our on-line booking system, or in person at the Campus Advice Zones.

If you are booking on behalf of a group then please email us at in case we have to book a larger room.

Bookable on the Day tutorials

Suitable for quick queries and urgent questions. Sessions can last up to half an hour. Available to book from 8.00 am each weekday, but check our on-line booking system when and if available at each campus.

Ask a Tutor

If you have a short question or specific problem, why not email us at

Self-directed Learning

We also offer a variety of resources to help you improve in your own time. Some free guides called Need to Know IT are available to collect from our centres, but we have a much wider range of these guides available online and we also recommend some useful websites:

Office 2013 Quick Start Guides

Get started with Word

Get started with PowerPoint

Get started with Excel

To move on from the basics, a set of detailed video guides and written instructions for all Office apps.
How-to tutorials from Microsoft

Brief guides on specific IT issues mainly regarding Microsoft Word.
Need to Know IT

YouTube has all kinds of short vodcasts on how to carry out functions within any Microsoft packages.

USW also provides loads of services and facilities to help with any IT, Media and Technology related issues, and support your technology based learned.