IT Skills

Most degree courses will require the use of basic IT skills, for example to be able to email, create and edit documents, and access learning materials from the university learning environment. At first, you may find some of these tasks unfamiliar, particularly when you are making the transition to studying at university level.

IT Skills images

Develop your IT skills independently
You may want to make use of self study materials available to help you
become more proficient in IT in your own time.

Sometimes the best way is to talk to someone!
We can help with basic skills only. Our tutors offer informal tutorial sessions in a friendly and relaxed environment for individuals.

Self-directed Learning

There are a variety of resources to help you improve in your own time. Some free guides called Need to Know IT are available to collect from our centres, but we have a much wider range of these guides available online and we also recommend some useful websites:

Office 2013 Quick Start Guides

Get started with Word

Get started with PowerPoint

Get started with Excel

To move on from the basics, a set of detailed video guides and written instructions for all Office apps.
How-to tutorials from Microsoft

Brief guides on specific IT issues mainly regarding Microsoft Word.
Need to Know IT

YouTube has all kinds of short vodcasts on how to carry out functions within any Microsoft packages.

USW also provides loads of services and facilities to help with any IT, Media and Technology related issues, and support your technology based learned.


If you want to book a tutorial, please email us at and indicate what support you require.

Ask a Tutor

If you have a short question or specific problem, why not email us at