Contact Us

Opening Hours

Our standard opening hours are:  

  • 9.00 am to 5.00 pm Monday to Friday each week during term time.   
  • During non-term time, we offer a more reduced service.

Over the Christmas period

Please see below upcoming key dates and our availability during these periods:  

  • Normal opening hours for study skills appointments are 9.00 am to 4.00 pm, Monday to Friday.
  • These opening times are available up to 15 December 2023.
  • Between 18 and 21 December there is very limited availability.
  • No availability from 22 December due to University closure days.
  • Normal opening hours to resume 3 January 2024.

We have a wide range of self-help resources for you to explore and access during closure times and when appointments are limited. These cover writing skillstypes of assignmentMaths, and many other study skills topics. Also, our Start Right guide contains lots of essential hints, tips and useful contacts to help you develop your study skills and prepare for the new term.

Have a happy holiday from the Study Skills Team


[email protected]

Student Mentoring and PASS
[email protected]


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About Us

Academic Study Skills Tutors help students to refine their technique when researching, preparing, presenting or writing work for their university course.

You can engage with us in several ways: 

  1. Use the ‘Ask a Tutor Service’ 
  2. Attend a Study Skills workshop
  3. Reserve an appointment for a one-to-one Study Skills tutorial

Ask a Tutor

SDSS provides an ‘Ask a Tutor’ service, which is available via email between 9 a.m. to 4 p.m. Monday to Friday. We offer answers to brief queries relating to Study Skills. You can expect a response within twenty-four hours during weekdays. The service is most suitable for specific referencing queries or directions to relevant resources. If you require detailed and extensive advice, we recommend that you reserve a separate Study Skills appointment.

Email: [email protected]

What to Expect

Our support enables you to refine your academic skills for effective study and learning. We advise upon a wide range of topics, including, fundamental basics such as grammar, punctuation and academic writing styles. We also advise upon more complex tasks, for example, a range of referencing techniques, academic analysis, reflective writing and critical engagement.

Support from an Academic Skills Tutor is free to any USW student. If you have completed a DSA assessment, you might want to find out what the Specialist Study Skills Tutors can offer you.