Contact Us

Opening Hours

Our standard opening hours are:  

  • 9.00 am to 5.00 pm Monday to Friday each week during term time.   
  • During non-term time, we offer a more reduced service.

Please see below upcoming key term dates and our availability during these periods:  

  • From 9 January 2023 Spring term begins and normal service delivery will resume.
  • Spring term ends Friday, 24th March 2023.  
  • Closure day for bank holiday - Friday, 7th April - Good Friday - no service available.
  • Closure day for bank holiday - Monday, 10th April - Easter Monday - no service available.
  • Between 27th March and 14th April there will be reduced service availability. 
  • Summer term begins 17th April 2023.  Normal service hours resume.
  • Tuesday, 2nd May 2023, end of year exam period begins. 

We have a wide range of self-help resources for you to explore and access during closure times and when appointments are limited. These cover writing skillstypes of assignmentMaths, and many other study skills topics. Also, our Start Right guide contains lots of essential hints, tips and useful contacts to help you develop your study skills and prepare for the new term.


[email protected]

Student Mentoring and PASS
[email protected]

Facebook.jpg Connect with us on Facebook.

 instagram View our Instagram.

About Us

Academic Study Skills Tutors help students to refine their technique when researching, preparing, presenting or writing work for their university course.

You can engage with us in several ways: 

  1. Use the ‘Ask a Tutor Service’ 
  2. Attend a Study Skills workshop
  3. Reserve an appointment for a one-to-one Study Skills tutorial

Ask a Tutor

SDSS provides an ‘Ask a Tutor’ service, which is available via email between 9 a.m. to 4 p.m. Monday to Friday. We offer answers to brief queries relating to Study Skills. You can expect a response within twenty-four hours during weekdays. The service is most suitable for specific referencing queries or directions to relevant resources. If you require detailed and extensive advice, we recommend that you reserve a separate Study Skills appointment.

Email: [email protected]

What to Expect

Our support enables you to refine your academic skills for effective study and learning. We advise upon a wide range of topics, including, fundamental basics such as grammar, punctuation and academic writing styles. We also advise upon more complex tasks, for example, a range of referencing techniques, academic analysis, reflective writing and critical engagement.

Support from an Academic Skills Tutor is free to any USW student. If you have completed a DSA assessment, you might want to find out what the Specialist Study Skills Tutors can offer you.