Contact Us

Opening Hours

Our standard opening hours are:  

  • 9.00 am to 5.00 pm Monday to Friday each week during term time.   
  • During non-term time, we offer a more reduced service.

Please see below key term dates and our availability during those periods:  

  • Autumn Term begins:  19 September 2022 and appointments are available between 9.00 am and 5.00 pm – Monday to Friday.
  • End of Autumn term:  16 December 2022   
  • From 16 December, our Service will have limited bookable appointments until Spring term begins: 9 January 2023
  • From 9 January 2023 normal service delivery will resume. 

We have a wide range of self-help resources for you to explore and access during closure times and when appointments are limited. These cover writing skillstypes of assignmentMaths, and many other study skills topics. Also, our Start Right guide contains lots of essential hints, tips and useful contacts to help you develop your study skills and prepare for the new term.


[email protected]

Student Mentoring and PASS
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About Us

Academic Study Skills Tutors help students to refine their technique when researching, preparing, presenting or writing work for their university course.

You can engage with us in several ways: 

  1. Use the ‘Ask a Tutor Service’ 
  2. Attend a Study Skills workshop
  3. Reserve an appointment for a one-to-one Study Skills tutorial

Ask a Tutor

SDSS provides an ‘Ask a Tutor’ service, which is available via email between 9 a.m. to 4 p.m. Monday to Friday. We offer answers to brief queries relating to Study Skills. You can expect a response within twenty-four hours during weekdays. The service is most suitable for specific referencing queries or directions to relevant resources. If you require detailed and extensive advice, we recommend that you reserve a separate Study Skills appointment.

Email: [email protected]

What to Expect

Our support enables you to refine your academic skills for effective study and learning. We advise upon a wide range of topics, including, fundamental basics such as grammar, punctuation and academic writing styles. We also advise upon more complex tasks, for example, a range of referencing techniques, academic analysis, reflective writing and critical engagement.

Support from an Academic Skills Tutor is free to any USW student. If you have completed a DSA assessment, you might want to find out what the Specialist Study Skills Tutors can offer you.