Contact Us

Opening Hours

Please take note of the key dates below including closure times and when to look out for bookable appointments:  

  • Summer term begins:  3rd May 2022
  • Appointments available as normal. 
  • End of summer term:  3 June 2022   
  • Our Service/University will be closed:  2 June 2022 Bank Holiday (Spring Bank Holiday) and 3 June 2022 Bank Holiday (Platinum Jubilee)  
  • Appointments will be offered, although they will be limited, from 6 June and throughout the summer.   

We have a wide range of self-help resources for you to explore and access during closure times and when appointments are limited. These cover writing skillstypes of assignmentMaths, and many other study skills topics. Also, our Start Right guide contains lots of essential hints, tips and useful contacts to help you develop your study skills and prepare for the new term.

If you would like to come on to campus to study over the holiday period, USW campus libraries will be open for bookable study space, click and collect service for requested books and laptop collections. Please visit the USW Library website for further details on opening hours across campuses.

If you would like to chat with somebody over any holiday period, USW Chaplaincy services are available for you to access. For further details and opening times, please visit the USW Chaplaincy website.

If you have a wellbeing-related matter you would like to discuss (including mental and physical health, and social welfare), please contact the USW Wellbeing Service.


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Student Mentoring and PASS
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About Us

Academic Study Skills Tutors help students to refine their technique when researching, preparing, presenting or writing work for their university course.

You can engage with us in several ways: 

  1. Use the ‘Ask a Tutor Service’ 
  2. Attend a Study Skills workshop
  3. Reserve an appointment for a one-to-one Study Skills tutorial

Ask a Tutor

SDSS provides an ‘Ask a Tutor’ service, which is available via email between 9 a.m. to 4 p.m. Monday to Friday. We offer answers to brief queries relating to Study Skills. You can expect a response within twenty-four hours during weekdays. The service is most suitable for specific referencing queries or directions to relevant resources. If you require detailed and extensive advice, we recommend that you reserve a separate Study Skills appointment.

Email: [email protected]

What to Expect

Our support enables you to refine your academic skills for effective study and learning. We advise upon a wide range of topics, including, fundamental basics such as grammar, punctuation and academic writing styles. We also advise upon more complex tasks, for example, a range of referencing techniques, academic analysis, reflective writing and critical engagement.

Support from an Academic Skills Tutor is free to any USW student. If you have completed a DSA assessment, you might want to find out what the Specialist Study Skills Tutors can offer you.